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Last Updated: July 16, 2026

Welcome to Lalaraf. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Application") and our website (the "Website").

By downloading and using the Application or Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect information that is necessary to provide you with a functional and secure user experience.

Personal Data: We may collect personally identifiable information (such as your name, email address, and contact details) only when you voluntarily provide it to us (e.g., when registering an account, making a purchase, or contacting support).

Usage and Device Data: Our servers automatically collect standard web log info through the WebView, such as your IP address, browser type, device type, operating system, and the pages you visit within our App/Website.

Cookies: We and our service providers may use cookies, local storage, and similar technologies to remember your preferences, maintain your session, and improve the functionality of our services.

2. Photos and Uploaded Content

When you upload photos or other content to create personalized products, we temporarily store and process these files solely for the purpose of producing and delivering your order.

We do not use your photos for advertising, marketing, or AI training without your explicit consent.

Uploaded photos may also be retained for your future orders unless you request their deletion. In all cases, photos are retained only for as long as necessary to provide our services and never longer than the retention periods required or permitted by applicable law. Photos are securely deleted upon your deletion request or when they are no longer required to be retained.

3. How We Use Your Information

We use the collected data to:

Provide, maintain, and improve our services.

Process your transactions and manage your account.

Respond to your inquiries and offer customer support.

Prevent fraudulent activities and ensure the security of our platform.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We only share your information with trusted third-party service providers (such as payment gateways, and analytics tools) who assist us in operating our business and are bound by confidentiality agreements.

We may use analytics services to understand how users interact with our App and improve performance. These services collect aggregated and non-personally identifiable usage information whenever possible.

5. Data Security

We use encryption where appropriate, secure network communications, access controls, and other industry-standard safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

Payment information is processed securely by our payment service providers. We do not store your full payment card information on our servers.

6. Data Deletion and Your Rights

You have the right to access, update, or request the deletion of your personal data.

To request the deletion of your account and associated personal data, you can do so directly in the App/Website settings, or by contacting us at info@lalaraf.com. We will process your deletion request in accordance with Google Play policies and local data protection laws.

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, without exceeding the retention periods permitted by applicable law.

7. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If we discover that a child has provided us with personal data, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lalaraf

Email: info@lalaraf.com

Website: https://www.lalaraf.com/en